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How to Move Your Ring Alarm System

This article is a collaborative effort, crafted and edited by a team of dedicated professionals.

Contributors: Muhammad Baballe Ahmad, Mehmet Cavas, Sudhir Chitnis, and Zhen-ya Liu.

✓ Verified & Tested Information

Looking to move your Ring Alarm system to a new location? Here’s a step-by-step guide on how to do it.

Pre-Move Preparations

Whether you’re moving to a new house, apartment, or office, you want to make sure that your Ring Alarm System is ready for the move. Preparations are key for setting up your system in its new home. The following steps will help you get ready for the transition to your new property, preparing you for a successful installation.

Contact your service provider

Before you begin the moving process for your Ring Alarm system, contact your service provider including internet, cable and phone providers. You’ll need to provide them with the date you plan to move and the new location details such as address and contact information. They will communicate with Ring on your behalf about any changes in service availability at your new address. If you have an alarm system that requires cellular communication, it may be necessary for you to switch data plans or carriers as well.

Before moving day arrives, transfer any existing contracts from one provider to the other and make sure to finalize any payments pending or overdue. Be sure that all agreements between providers are officially closed before you end service at your old home. This will ensure that all charges are accounted for and avoid potential confusion once the move is complete. Make sure to complete these important steps before disconnecting your Ring Alarm system in order to stay up-to-date on billing practices and avoid any payment issues during or after the move.

Back up your system

Before you move your Ring Alarm System, it is important to back up your system settings and information. This will include things like all of the sensors, your user account information and settings, and any other configurations that you have made. To ensure that your system works properly after being moved, it is necessary to back up all of the data associated with it.

Backing up a Ring Alarm System can be done through the mobile app or by using a computer. In the mobile app, tap Settings -> Security Settings -> Backup/Restore -> Download Backup File*. Using a computer connected to the internet will require logging in to the dashboard and selecting “Backup/Restore” from the left-hand menu.

Keep in mind that this backup operation can take several minutes depending on how many sensors and zones are included in your system. It is also recommended to test if your system is working properly after moving by performing automated scans and troubleshooting any issues before setting off any alarms or contacting support for help.

Disconnect your system

Disconnecting your system is a simple process before you move. Before you begin disconnecting, make sure to turn off your Alarm Base Station power by unplugging the power cable from the Base Station.

Once you’ve safely turned off the power, start by removing the Cover Plate from your Contact Sensors and Motion Detectors. Carefully pull each Contact Sensor or Motion Detector from its mounting plate with a gentle but firm grip.

Next, unplug each Contact Sensor or Motion Detector from their attached cables and set aside for transport to your new home. Once all the components are free of their cords and mounting plates, lay them on a soft surface like a piece of cloth to avoid any scratches or damage before packing them up for moving day.

The last step is to carefully wrap up all of your Ring Alarm components and store them in an easily accessible place until you move into your new home and are ready to completely reassemble the system there.

Disconnecting Your System

When you are ready to move your Ring Alarm System, it is important to disconnect the system from your current location first. This includes disconnecting the base station , its cables, the keypad, door/window contacts and motion sensors. Doing so will ensure that your Ring Alarm System can be moved to the new location safely and easily. Let’s take a look at the steps you need to take to disconnect your system from your current location.

Unscrew the base station

The first step to disconnecting your Ring Alarm system is to unscrew the base station from the wall. To do this, use a Phillips-head screwdriver to remove both screws located on the back of the base station. Once you have removed the screws, carefully unplug any cords connected to the base station, making sure to hold onto them until you move your system. Once these are disconnected, gently lift up on the base station and it should come away from the wall easily. Carefully store these components in their original packaging for transportation purposes. Also make sure that you keep all of your other equipment plugged in for future use in order for your system to function properly once reconnected.

Unplug the power adapter

Unplug the power adapter from the Ring Alarm Base Station before you move it. Make sure that your base station is unplugged before beginning the moving process. Disconnect all other devices connected to your base station, such as alarm contact sensors, motion detectors, smoke and flood detectors, and Range Extender(s). Once all devices are disconnected, taking the base station with you is simple. Gently lift the base station off its mounting surface with both hands and store it in a cushioned container for transport. Securely wrap any cords (such as those connected to windows or doors) to prevent them from becoming tangled during transit.

Unscrew the contact sensors

Locate the contact sensor on each door and window frame that you plan to move your Ring Alarm system away from. Unscrew the contacts by turning the screws counter-clockwise with a Phillips head screwdriver. Carefully remove the contact sensor body and the magnet, but keep them together; make sure not to separate them, as they must remain paired to function correctly. Place both pieces on a table or other secure surface until you are ready to reconnect them at your new location.

Packing Your System

Moving your Ring Alarm System does not have to be a difficult task. The first step is to make sure you have the right packing materials and supplies. You’ll need to make sure that all components of your Ring Alarm system are safely and securely packed to ensure they will arrive at their new home in the same condition they left in. This article will provide an overview of the packing process and the materials and supplies you will need.

Pack the base station

Before you can move your Ring Alarm system, you will need to pack the base station. First, remove the back cover of the base station. This can be done by carefully lifting each end up in opposite directions until the snap-in security clips release. Next, gently lift out and unplug all of the cables-including the power adapter, WiFi antennas and Ethernet cable-from their connections on the main board before packing them in a secure container for transit. Make sure to label each cable and put any screws or nuts with it as they are necessary to reconnect everything when you’re ready to set up your Ring Alarm system in its new home.

Once all of the cables have been disconnected it is time to unmount your base station from whatever surface it was mounted on. If your base station is being mounted using screws then simply remove them one at a time (most efficient), turn over, remove any screw plates that may be situated behind where the base was previously located, then carefully place those items into your packing container for transit. If it was wall mounted with adhesives, use a heat gun or hair dryer set at a low temperature and slowly heat up each adhesive point until warm enough that it unsticks from its place on the wall safely and can therefore be taken down without risking damage to your walls or base station itself. Securely wrap both components with packing material such as bubble wrap before storage in a suitcase or other safer form of transit.

Pack the contact sensors

The contact sensors are the parts of your system that will detect motion to help keep your home secure. To ensure the contact sensors are safely packed for your move, follow these steps:

1. Disarm the Ring Alarm and remove the contact sensors from their respective mounting plates and wall clips.
2. Securely place each sensor in its own protective box or bubble wrap. Label each box according to its corresponding location in the house (e.g., Living Room Contact Sensor).
3. Identify any mounting accessories associated with each contact sensor, such as wall clips and mounting plates, and place it in its own protective box or bubble wrap as well.
4. Seal all of the boxes containing contact sensors and accessories prior to transport so that they remain safe and secure during transit.
5. Place all boxes of contact sensors into one large bag for easy transport, making sure you label it clearly so you remember where it needs to go when you arrive at your new home!

Pack the motion detector

This is an important part of the process and must be done carefully to ensure the motion detector is safe during transport. Before removing/disassembling your Ring Alarm system, make sure all components are powered off and disconnected from the wall outlet.

Using a Phillips head screwdriver, unscrew the screws attaching the mounting plate to the back of your motion detector. Carefully remove it from the wall and set aside. Place the sensor, magnet and mounting plate into an anti-static bag or protective box to prevent damage during transit, then seal or tape it shut with masking tape or bubble wrap. Label any boxes you are packing with “Fragile” so that movers know they need to handle them with care.

Pack each component of your Ring Alarm system into its own separate container, including any wires as this will prevent them from getting tangled up in transit. Make sure that each part of your system is secure and won’t move around in its packaging – you can use additional plastic zip ties if necessary for added security. To protect against static shocks that may cause damage, consider grounding yourself before packing up your device; this will help protect it from static electricity damage when you unpack it at your new home!

Setting Up Your System

Moving your Ring Alarm System to a new location doesn’t have to be complicated. With the right steps and preparation, you can easily move your system and have it up and running in no time. Before you begin, it’s important to make sure you have the materials you’ll need for the move and the tools to help you troubleshoot any issues that may arise. Let’s walk through the steps for setting up your Ring Alarm System.

Place the base station

Place your Ring Alarm Base Station at least 5 feet away from other devices to avoid interference, and in a spot with easy access to an electrical outlet. The base station also should be placed as close as possible to your broadband router or modem, but if it’s not possible, make sure the distance isn’t longer than 152 metres (500ft).

If you want to hide the Base Station, you can plug it into any existing power socket in the wall. You can adjust the sensitivity of the motion detectors and contact sensors by moving them closer to or further away from the base station. To avoid false alarms, place a contact sensor at least 18 inches away from exterior doors and windows. All other devices should be placed within 30 feet of the base station, on a level surface that is not exposed to direct sunlight and does not have water exposure.

Connect the contact sensors

Once you have completed the system setup process and have your Base Station in its permanent location, it’s time to attach your contact sensors. The contact sensors are used to monitor any opening or closing of doors and windows connected to your home security system. Using screws, double sided tape, or magnetic strips (included in the packaging), you can secure the contact sensors on all of your chosen entry points. Ensure that each magnet is secure enough that it will not move out of alignment when the door or window is opened or closed. It is important that each neighboring object is properly aligned so that there will be no delays or false alarms when the door closes.

By anchoring both input points with screws, double sided tape, or magnetic strips onto the window frame and window sill (or on either side of a door frame), they must be parallel to one another as they move away from one another when a doorway or window opens/closes. Once it’s finished, push and hold both parts of the contact sensor together until you hear a clicking sound – this indicates that they are now securely connected and ready for use. Before connecting your new system to Wi-Fi for remote access through the Ring app, ensure all devices have been paired correctly – wireless sirens, motion detectors etc are then added at this point as well.

Connect the motion detector

Connecting the motion detector is important for your Ring Alarm System. The motion detector is built to detect movement within its range and alert you when it senses any unusual activity. To connect your motion detector, start by turning off all power to your home by unplugging or disconnecting the power supply from the wall outlet.

Once you have ensured that all power is turned off, remove the back plate from the motion detector using either a Phillips head screwdriver or a flat head screwdriver depending on which kind of screws were used for installation. Once you have removed the back plate, use a strip of electrical tape to attach the included wires to their respective terminals on the back of your motion detector where it says “IN” (for incoming), “OUT” (for outgoing), “COMMON” (ground) and “12V+” for voltage connection.

Next, plug in and tighten each wire securely with a Phillips head screwdriver before reattaching the backing plate to secure all connections. Finally, plug in your power supply and turn it on, ensuring that you wait 5 seconds before re-connecting it to a live power outlet. Once connected, wait an additional 5 seconds before activating the system or else it won’t be paired with your hub properly. You can now feel secure knowing your Ring Alarm System is up and running!

Post-Move Setup

After you have moved your Ring Alarm System, you may need to perform some post-move setup. This includes moving all of your sensors to their new locations, setting up a new Wi-Fi connection, and updating your Ring app. This section will walk you through each of these steps to ensure that your Ring Alarm System is up and running in no time.

Connect the base station to wifi

Once your Ring Alarm system is physically installed and powered up, the next step is to connect the Base Station to your Wi-Fi network. This can be done in a few simple steps:

1. Download the Ring App and set up an account if you don’t already have one.
2. When prompted, select “Set Up a Device” and choose your Ring Alarm System.
3. Follow the prompts to connect your Base Station to Wi-Fi and create special network credentials for you to use when setting up other devices in your home security system.
4. Once connected, follow any additional steps in the app that appear until your device setup is complete, such as adding users, setting up motion detection zones or connecting other devices, like smoke detectors or cameras.
5. If you’re having trouble connecting your Base Station, check out our Getting Started section for more information on troubleshooting and resolving connection issues during setup!

Reconnect your Ring Alarm app

Once you’ve moved all of your Ring Alarm components, you’re ready to Reconnect your Ring Alarm app. Here’s how:

1. Download and launch the Ring app on your mobile device and log in with your username and password.
2. Select Set Up a Device from the main menu.
3. Select Ring Alarm from the list of devices.
4. Follow the prompts for Connecting Your Hub, Contact Sensors, Motion Detectors, Keypads, Range Extenders and other accessories (for example, Smoke & CO Listener) – depending on which components you have purchased for your system
5. Select Next to begin configuring each device
6. Name each individual component and follow the steps for adjusting sensitivity settings within each device as needed
7. When complete you can test all devices by activating/deactivating modes within the app
8. Once completed you will be prompted to name your alarm system
9. Rejoice! After following these easy steps, you are now up and running with a complete Ring Alarm System mounted in its new home!

Test your system

After reassembling your Ring Alarm system in its new home, it’s important to make sure each device is working properly. You can do this by performing a Touchstone test and running end-to-end system tests.

Touchstone testing allows you to check if your Base Station and each of your sensors are connected. It also runs a diagnostic test that verifies the overall communication and function of all devices. To perform this test, select “Tools” then “Test Connectivity” on the main screen of your Ring app.

Once the Touchstone test is complete, it’s time to run an end-to-end system test which will allow you to verify that all sensors work together properly and everything is ready for use at its new location. The end-to-end system test will let you know if your Base Station is communicating with all other components as it is supposed to do so, so be sure to get it done before relying on the alarm in an emergency situation. Select “Tools” then ‘Run System Test” on the main screen of your Ring app or open up z->More->System Test” for more information about how to perform this comprehensive diagnostic process.

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