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How to Reset Your Nest Door Lock

This article is a collaborative effort, crafted and edited by a team of dedicated professionals.

Contributors: Muhammad Baballe Ahmad, Mehmet Cavas, Sudhir Chitnis, and Zhen-ya Liu.

✓ Verified & Tested Information

If you’ve forgotten your Nest door lock code, or if you want to reset it for any reason, here’s how to do it.


Resetting your Nest door lock is a simple and important step to take if you want to improve the security of your home. Making sure you understand the reset process can ensure that the door lock is working properly and that your home remains protected. This article will explain how to reset your Nest door lock, so read on to learn more!

To start, make sure that you are starting with a clear understanding of the reset process. First, identify the model of your Nest door lock and locate the specific instruction manual for it. Once you have done this, locate the control panel of your Nest door lock and proceed with the appropriate steps as outlined in your user manual.

Now that you have located the control panel, there are two different ways to reset a Nest door lock depending on its type: single switch or dual switch model. With a single switch model, simply push in both buttons at once to start the reset process. With a dual switch model, press both buttons successively three times until all four LEDs blink red three times; then hold both buttons for five seconds until all four LEDs blink green twice to complete the reset process.

If either method fails or if you experience any issues during this process, be sure to contact an authorized professional who can guide you through any necessary troubleshooting or maintenance steps required for your specific situation or device model.


Before you reset your Nest Door Lock, there are several steps you need to take in order to ensure that you do it properly. First, make sure your Nest account is active, your Nest app is up to date, and you know your Nest account password. You will also need to physically locate your Nest Door Lock and make sure you have the appropriate tools for the job. Now that you have everything in place, you are ready for the next step.

What you will need

Before attempting to reset your Nest door lock, there are certain tools and materials you will need. To start resetting the lock, you should make sure you have the following on hand:

-A Phillips screwdriver
-Wire cutters
-A blade or X-Acto knife
-A ruler or measuring tape
-Masking or painter’s tape
-Painter’s drop cloth

Knowing what tools and materials you will need beforehand can ensure a successful reset of your Nest door lock. Gather all of these items before beginning any steps of the reset process so that it is easier to go through each step without difficulty.

What to do before you reset the lock

Before you reset the lock, there are certain steps that you should take in order to ensure a successful reset. Firstly, make sure that your Nest Door Lock is up to date with the latest software version. Then make sure that the batteries in your Nest door lock have enough charge. You may need to replace the batteries in order for this reset process to work. It’s also a good idea to turn off any guest codes or temporary codes that are associated with this device, so those codes won’t be usable once it’s been reset. Lastly, check the status of your account and make note of any configurable settings associated with your Nest Door Lock system as these will all be cleared once you’ve completed the reset process. Once all of these steps are taken, you should be ready to begin the reset procedure for your Nest Door Lock.

Resetting the Lock

Resetting your Nest Door Lock is an important step in making sure your home is secure. Resetting your Nest Door Lock can help make sure that your home is always safe and secure. In this article we’ll cover the reset process and how to make sure you do it correctly. We’ll also explain why it’s important to reset your lock after a certain amount of time.

How to reset the lock

Resetting the lock on the Nest Door Lock is a relatively simple process, but it’s important to understand how it works and any potential risks before getting started. To reset your lock, you’ll need to disconnect and reset the deadbolt, followed by pairing and registering with your Nest device.

First, make sure that the Nest app is open and that you have disconnected from any Bluetooth or Wi-Fi networks. Next, ensure that both the interior and exterior Nest Door Lock units are off before attempting to reset. Once these steps are complete, do one of the following based on which type of Nest Door Lock you have:

Nest x Yale locks: Insert a paperclip or small object into the hole located to the left of the Yale logo on both sides of the lock. Do this simultaneously on both sides until you hear each side ‘click’. Ensure that your deadbolt is in its retracted position prior to engaging in this procedure. Once completed successfully, your lock should be successfully factory reset!

Nest Hello locks: With power off completely, press down on both sides of the outer panel while pushing outward – this will unlock it from its place in order to access internal components. Connector cables should now be exposed – disconnect each cable’s connection carefully by pushing outward in either direction (there are also two release tabs). After all cables are disconnected successfully, power off both internal and external components for at least 15 minutes. Power back up after 15 minutes has passed; if successful your lock will be properly factory reset!

Factory-resetting your Nest Door Lock may delete all user codes associated with your door – meaning you will have to go through each step again in order for people who previously had access back into their own channels but it should take no more than five minutes overall! Remember: always consult with an expert when making major changes like a factory reset of any kind – safety first!

What to do after resetting the lock

Once your Nest Lock has been reset, the next step is to add it back to your Nest home. To do this, open up the Nest app on your device and press into the settings. Scroll down to where it says ‘Works with Nest’ and choose ‘Locks’ from the options that appear. At this point you can press “add lock” in order for Nest to recognize your recently reset lock. You will then be given a guideline of what needs you to set up, such as introducing a keypad or changing how the handle behaves when locked or unlocked.

Once everything is set up, simply unlock and lock the door from inside once more before going through a final test of locking and unlocking from outside in order for your home to recognize it via Bluetooth. Finally, make sure that all settings are set up as desired for overall security and convenience before closing with confirmation of completion within the app.


Resetting your Nest door lock may be necessary if you’re having difficulty unlocking, setting up your lock, or experiencing other issues. It’s important to note that resetting your lock will completely erase all settings and codes associated with it. This means you’ll need to set the lock up again from scratch. Here, we’ll show you how to reset your Nest door lock.

Common problems

It is not uncommon to experience an issue with your Nest door lock. While most of them are easily fixed, it’s good to take precautionary steps first before taking the more complicated route. Before resetting your Nest door lock, there are a few common problems you should note and consider.

-Door is not unlocking: Check the batteries and check if the interior lever needs to be manually adjusted to ensure it works properly. If the problem persists, unlock and relock the door with your Nest app or account. This will reset any saved codes that may have been preventing the door from unlocking properly.
-Poor connection: If you have problems connecting wirelessly with your phone or other device, check your internet connection and move closer to the lock before trying again. You can also power cycle both devices (Nest door lock and device where it is being controlled from) to reconnect again.
-Door isn’t responding: It is best practice to always hold down “unlock” for at least 5 seconds after double tapping either side of the slider’s exterior button when opening or closing a door manually. If a response is still not received, try again or reset your lock completly as a failsafe option.

These are just some of the issues users often experience when using their Nest Digital Deadbolt systems – if you’re experiencing other more serious issues than these please contact our customer service team for professional advice on how to successfully troubleshoot your issue before attempting any further action on the product itself.

How to troubleshoot

Sometimes your Nest door lock may require troubleshooting in order to get it working properly. If you’re experiencing any issue with your lock, there are a few steps you can take to try and resolve the problem before contacting Nest Support for additional assistance.

If your lock is not responding to any of its controls or commands, you may need to perform a network reset in order to clear any existing caches and restore the system back to its default settings. To do this:
1. Turn off the power supply of your Nest door lock using the switch at the back of the device.
2. Unplug all cables from the back, including power cable and wired connections.
3. Wait at least a minute before you plug them all back in, making sure all cables are securely re-connected as previously indicated by their labels or colors.
4.Turn on the power supply again and wait for all lights on your Nest door lock panel to finish illuminating before attempting any further action with your device.
5. Test if this has resolved your issue by pressing buttons on your lock’s control panel or entering in commands through an app or voice assistant – if these do not respond properly, then it’s time to contact Customer Care Agents at Nest Support who can further assist you with resolving any technical issues regarding your door lock..


In summary, resetting your Nest door lock is a simple process that can be done following the steps outlined above. We recommend keeping all parts of your system up to date and current in order to ensure that you get the best possible use out of it. Resetting your Nest door lock should help to keep it running smoothly and efficiently, so you can be certain that it is always operating correctly for you and your family’s safety.

If you encounter any issues or need help along the way, Nest has a helpful customer service team available who can assist with any queries you may have regarding resetting your system. They will be more than happy to provide information and advice on how to get the most out of your smart home devices.


Resetting your Nest Door Lock is an important part of keeping the lock up and running in optimal condition. The following Frequently Asked Questions provide information on why you might need to reset your Nest Door Lock, how often to do it and how to perform the reset.

Q: Why should I reset my Nest Door Lock?
A: Resets can help clear out issues that may have occurred in the recent past such as failed attempts, random responses or a misread entry code. It’s recommended to conduct a reset whenever you experience an issue that cannot be resolved with troubleshooting.

Q: How often should I reset my Nest Door Lock?
A: If your lock has been behaving normally but you would still like to refresh it, you can do so once every six months or so. This will not only allow the lock to run at full efficiency but also keep any interactions between the lock and your phones, computers or other sources at their energetic peak performance.

Q: How do I reset my Nest Door Lock?
A: Resetting your lock requires three simple steps that can be completed within a few minutes; simply follow these instructions for a successful result – power off, set unlock mode and reboot. Begin by powering off the lock using the provided switch on its housing box, slide the switch over and back (this will cause the power light to dim). Then set unlock mode by pressing down and holding on both arms of the lever simultaneously for five seconds until both arms break off from its center position (the lever should become inactive). Finally, reboot once finished by flipping over again so that it’s locked which will reenergize power to restart all processes of your door lock device.

How to Reset Your Nest Door LockCheckout this video:

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