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How to See Your CCTV Footage on Your Phone

This article is a collaborative effort, crafted and edited by a team of dedicated professionals.

Contributors: Muhammad Baballe Ahmad, Mehmet Cavas, Sudhir Chitnis, and Zhen-ya Liu.

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How to See Your CCTV Footage on Your Phone


In order to view your CCTV footage on your phone, there are a few requirements you must meet. First and foremost, you need to make sure that your CCTV system is compatible with your smartphone. This means that it should have an app you can download, or it should be able to communicate with your phone over a network. You will also need an internet connection and a suitable viewing device. Once you have met all these requirements, you can start viewing your CCTV footage on your phone.

Ensure you have a compatible CCTV system

Before you can view your CCTV footage using your smartphone or tablet device, you should make sure that your CCTV system is compatible with the relevant viewing technology. There are two main ways to be sure – checking the system details when you first installed it and verifying that all components are up to date for mobile viewing.

If you cannot remember what type of system you have, or if it’s an older type without mobile capabilities, then it may be worth having a professional install a new compatible one. You may also need to consider whether your router or broadband access can handle an increase in data transfer load and provide enough Wi-Fi signal strength for remote access if necessary.

Once you have verified your existing CCTV set up is compatible, contact the manufacturer to get any new software updates which may improve its functioning and enable faster remote video streaming.

Have a reliable internet connection

In order to view CCTV footage on your phone, you must have a reliable internet connection that is capable of providing a strong signal. If you are using a mobile data plan, ensure that it provides enough bandwidth for the video quality you need. You should also make sure that your router is properly configured and has appropriate security features enabled. Additionally, it is necessary to use a fully-updated version of your smartphone’s operating system, as well as the latest version of the app associated with the CCTV system you are trying to access.

Setting Up

Setting up your CCTV camera to stream live footage to your phone is easy and straightforward. The first step is to get a compatible CCTV camera with a network connection. You will also need a CCTV camera app on your phone for accessing the footage remotely. Finally, you need to configure the camera so that it can transmit its data to your phone. Let’s look at the steps in detail.

Connect your DVR to your router

Before you can access your CCTV footage from your smartphone, you will need to connect the DVR to your home router. The process for connecting the DVR varies depending on the make and model of the device, but in most cases it involves plugging the system’s Ethernet cable into a LAN port of your router. Once the router identifies and connects to your DVR, it assigns an IP address that enables access over the internet.

Alternatively, you may be able to connect via Wi-Fi if your device is equipped with an antenna that allows connection wirelessly. In this case, you should first use a computer connected to the same router via Ethernet cable in order to configure Wi-Fi network settings easily. Once successfully connected, you should be able to access live or recorded CCTV footage from any location with an internet connection using either a dedicated mobile app or web browser.

Download the appropriate app for your device

Before you can start viewing the video footage of your CCTV surveillance system on your phone, you will need to install WhatsApp The appropriate application for your device is essential, as not all systems are set up in the same way. If your CCTV security system has NVR (Network Video Recorder), you will need to install an NVR viewer app. Some CCTV cameras have their own dedicated apps that allow you to see live footage from anywhere in the world, so research and familiarise yourself with the features of these apps before downloading and installing them on your device. You’ll also need to determine what kind of platform or operating system runs on your phone, as each app varies based on the platform it is designed for. If you are using a Samsung phone running Android Oreo 8, then select an appropriate app that supports this platform. Downloading apps from an unverified source poses a risk to privacy, so make sure to download and install the app correctly onto the smartphone via Google Play Store or Apple App Store depending on your device type and model number. Once installed, it is possible to connect securely to the CCTV cameras in order for live streaming video footage and recordings to be displayed remotely via Wi-Fi/LTE networks (for outdoors) or wires (for indoors).

Configuring the App

Configuring the app on your phone to view your CCTV footage is a simple process that can easily be done in a few minutes. Once you have downloaded the app on your phone, all you need to do is set up your information, such as your username and password, and then link your CCTV system to it. After that, you will be able to access your CCTV footage from your phone anytime, anywhere.

Enter your DVR’s IP address

Your Digital Video Recorder (DVR) is the device that holds your CCTV footage and allows you to view it on your phone. In order to view the footage, you must first configure the settings. One of the most important steps in this process is entering your DVR’s IP address.

An IP address is a unique identifier of a networked device, such as your router or DVR, used to communicate with other computers and devices over the internet. To properly configure your system, you must first tell it which device contains the CCTV footage – this can be done by entering its IP address into your app or website.

Depending on how you purchased your security system, you may have been given a set of instructions that detail what each component’s unique IP address is. If not, you should be able to locate it by highlighting the DVR’s name in the list of available devices when first connecting to your app or website via WiFi connection. You will need to enter this exact number into the appropriate field within your app settings.

Once configured properly, all that’s left for you to do is frequently check for new videos! Your footage will be safely stored in the cloud so that you can easily access anywhere at anytime without having to worry about physical storage space becoming an issue down the line. Make sure not miss out on any crucial security updates and keep vigil with these few easy steps!

Enter the username and password for the DVR

Before you set up your CCTV footage on your mobile device, you must first enter the username and password for the Digital Video Recorder (DVR). This step is important as it helps to ensure that only authorized users have access to the data stored within.

For most DVR systems, the username and password will be pre-installed at the time of purchase. If not, you can reset the security credentials for your system to access it remotely. The default username is generally “admin”, while certain systems may use an alphanumeric string such as “8000joe”. As for passwords, these are also typically defaulted at installation but some systems require manual configuration after purchase.

After finding or entering in the necessary credentials, logging into the DVR will be required each time you wish to access its contents. Before logging in for the first time, we recommend verifying those passwords and usernames with a quick search in case they have been changed by another user since installation. Doing so will help ensure that all viewers can access their data securely and without any complications during setup or usage.

Accessing the Footage

Connecting the camera to your phone can be a great way to keep an eye on your property and monitor activity remotely. Even if you are away from home, you can access a live feed of your premises and be able to check it anytime. In this article, we will show you how to connect the CCTV footage to your phone so you can access it remotely.

Connect the app to the DVR

If you have a closed circuit televisions (CCTV) system with a digital video recorder (DVR), you can access footage from the convenience of your smartphone. To do so, you will need to install the app provided, usually available online and on various app stores. Before installing, make sure that your app is compatible with your phone and CCTV system. After downloading and launching the application on your phone, you will need to follow a few simple steps to connect it to your DVR:

1. Input the credentials for the DVR, such as its serial number or IP address along with details like username and password associated with it. If you don’t know any of this information, consult the user manual or location of device owner’s manual before proceeding further.
2. Check if both are in same network, i.e., mobile network ‘on’ or same Wi-Fi network connected by both devices
3. With details successfully entered, typically an icon will appear on your app that signals connection of two devices
4. Followed by confirmation instructions and grant permission for access given by user in order to grant permission for installed application
5. Once all desired consents are accepted or set within device settings; success message will appear confirming connection between DVR and Smartphone
6. If prompted after connection is established; additional settings under security tab/resolution/recordings etc can be adjusted as per user preference
7. Finally select ‘play Video’; real time footage should be visible at your disposal

Lastly remember that CCTV systems produce a fair amount of data which needs proper channeling through appropriate networks- if done correctly; entire power under control via internet connectivity can now be leveraged at one’s fingertips!

View and playback the footage

Once you’ve set up remote access to your system with an app, you can view the live footage from anywhere in the world with a Wi-Fi or cellular connection. To review recorded footage, simply open the app and go to a “playback” tab. In that tab, you’ll be able to select which camera you want to see by showcasing it on a dropdown menu. You can then scroll through the timeline to find the desired footage. You will also have the option of setting up motion detection alerts or schedule recordings. This can help if you want to keep track of what goes on at home even when you aren’t there – giving you peace of mind. If your security system wasn’t equipped with Cloud storage, don’t worry – most systems still require local access in order to point out any evidence that may have been missed by remote viewing methods!


We understand that there can be times when your CCTV footage is not displaying on your phone. This can be frustrating, but don’t worry, we have some basic troubleshooting steps that you can take to help fix the problem. First, you’ll want to check your internet connection and make sure everything is working properly. Then, you can attempt some other troubleshooting steps like disabling any existing firewalls on your phone. Let’s take a look at some more troubleshooting steps you can take.

Check the connection between the DVR and router

When troubleshooting your CCTV system to view its footage on a phone, the first step is to make sure that your DVR is properly connected to your router. You should check both the physical and wireless connections between the two before proceeding.

If you are connecting the DVR directly to a router that has a LAN port, use an ethernet cable to ensure a strong and steady connection between each point. If your router does not have an ethernet port, connect it wirelessly using its Wi-Fi connection settings on the DVR.

It’s also important to ensure that any firewall settings are not blocking communication between these two devices. Check both your router’s firewall and the CCTV system’s settings for any rules that could interfere with establishing a stable connection.
Make sure they are compatible before progressing with the rest of these steps.

Check the username and password

Before you can begin troubleshooting why you are unable to access your CCTV footage from your phone, make sure you are using the correct username and password. Check that the username and/or case-sensitive password have been entered correctly. If the credentials appear to be correct and you still cannot access the CCTV footage, try resetting your password.

If this still does not give access, it may be worthwhile to check if a different user is logged into the app or site of your device. If there is another user on it, they may have changed some settings or even blocked access altogether. Logging out any existing user accounts and reverifying your login details should resolve this issue.

If further issues arise after logging out existing users, it may be worthwhile to double-check that the device is connected to a reliable network connection. It’s best to connect using Wi-Fi rather than cellular data as this will provide optimal speeds for viewing video in high quality. Once connected via Wi-Fi, repeat all of the steps mentioned above for checking credentials and resetting passwords if necessary.

Check the app settings

In order to check the app settings, you must open the app on your phone. From there, you may need to configure the camera settings. This can be done by navigating to the App Settings menu, then selecting the Camera option. You will need to enter in your CCTV’s IP address or domain name, or scan a QR code if available. Once this is accomplished, then verify that all settings have been applied correctly and that information is correct.

Once finished in the Camera Settings menu, you will also want to check any available Advanced Settings menus. This can allow for more fine-tuned control of how your CCTV video feeds are accessed and displayed within your mobile device’s application. You may be able to enable compatibility with other types of hardware or further customize the display or recording qualities. It is recommended that users double-check all relevant settings before attempting a connection from their mobile device in order to ensure optimal connectivity and performance from their CCTV security system setup, including any backup system that may be in place.

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