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How to Tighten Your Vivint Door Lock

This article is a collaborative effort, crafted and edited by a team of dedicated professionals.

Contributors: Muhammad Baballe Ahmad, Mehmet Cavas, Sudhir Chitnis, and Zhen-ya Liu.

✓ Verified & Tested Information

If you own a Vivint door lock , you may be wondering how to tighten it. This is a common question, as many people find that their door locks become loose over time. There are a few different ways that you can tighten your Vivint door lock, and we’ll go over them all in this blog post.


Tightening your Vivint door lock is a relatively simple home maintenance task that can help keep your door secure and prevent it from jiggling and rattling. Before you start the process, it’s important to make sure that you have the right tools and supplies ready to go. Gather the suitable screwdriver and a few towels or cloths so you don’t scratch the finish of your door. Once you’ve got the necessary supplies, you can begin to tighten the door lock.

Gather the necessary tools and materials

Before you begin installing your Vivint Door Lock, it’s important to ensure that you have all of the necessary tools and materials at your disposal. This includes a drill and a Phillips head screwdriver. You will also need a door jamb saw, as well as some wood screws to secure the lock mounting plate in place. Additionally, you may need some wood filler depending on the gap between your jamb and the wall. Lastly, you will need a power cable for your door lock if it uses an electrical connection in order to work properly. To protect any wiring or devices on or in your wall or door frame from accidental damage, make sure to consider whether or not you will require a specialized tool for this purpose when determining which additional tools and materials you require for installation.

Read the instructions

The first step to successfully tightening a Vivint door lock is to read and understand the instructions that are provided with each lock. Familiarize yourself with the terms used in the instructions and take some time to review all of the components that make up your lock. Not doing so could lead to damage to the lock, incorrect installation, or an improper fit. Additionally, always ensure that power sources comply with any local requirements for installations and be sure all connections are secure prior to using your Vivint Door Lock. Safety is paramount when using any lockset, so use caution when tightening your Vivint door lock.

Removing the Existing Lock

If you want to replace or upgrade your current Vivint door lock, the first step is to remove the existing lock. This process should be done carefully to avoid any damage to the door or the lock. Removing a Vivint lock is a fairly simple process, and can typically be done in a few minutes. Read on for a step-by-step guide for how to remove a Vivint door lock.

Locate the screws that secure the lock

Removing the existing lock requires a few steps that must be followed in order to avoid any damage to the door or lock. Firstly, locate the screws that secure the lock. These screws are usually located at three points – below the keyhole, above and below the handle. Take out these screws using a screwdriver. Make sure that all of them are removed from their slots so that there is no hindrance in further operation. Be careful not to damage any surfaces which might be fragile due to age or rust when removing these screws. You may also need to take out other components such as metal plates or mounting plates depending on your model of door lock system. Once you have detached all components from your existing door lock, you may proceed with replacing it with a new Vivint door lock.

Unscrew the screws and remove the existing lock

To begin removing the existing lock, take out the screws located on the faceplate of the door lock. This will allow you to remove the lock, be sure that you are using an appropriate screwdriver for this task. After revealing the existing lock, verify that all connections are free from dust and debris by gently wiping them down with a dry cloth or duster. If any of these connections have damage or corrosion, it is best to replace the part rather than attempt to repair it.

Once everything is clean and free from residue, carefully lift and unhinge any applicable connection pieces from both sides of the vivint door lock (these pieces will often connect at hinges). Be sure to remove all components too large for removal through the hole in which it was installed otherwise your new lock will not be able to fit. Finally, carefully and slowly draw out your existing lock by unhooking any parts necessary material such as screws or bolts until you are left with a single object suitable for disposal.

Installing the New Lock

Installing a new Vivint door lock is a great way to make your home more secure. It is easy to do and will only take a few minutes. The first step is to make sure you have the necessary tools and components. These include a screwdriver, a square drive drill bit, a mounting plate, the new Vivint door lock, and the provided screws and instructions. Once you have all of these components, it’s time to get to work.

Insert the new lock into the door

Before you can install the new Vivint Door Lock in your doorframe, you must first remove the existing lock. To do this, you will need a screwdriver and a pair of pliers.

Start by removing the screws from the interior plate of the existing lock. Once these screws have been removed, you can carefully pull out the deadbolt assembly and any other parts that are inside it. Be sure to keep all of these pieces together and set them aside for now.

Next, insert the new lock into the doorframe by lining up its keyhole with the pre-drilled holes in your door’s edge. This is when it is important to ensure that both parts are aligned properly so they fit flush against one another when fully assembled. If necessary, use a small level to check that everything is even before inserting the key pinhole of your new Vivint Door Lock into position.

Once this step is complete, use two or three screws (dependent on your model) to secure it firmly in place at each hole location and trim any excess material from around it if needed. Then insert and tighten any screws or bolts associated with your model through their corresponding pre-drilled holes in order to fully secure your Vivint Door Lock in place before testing for proper functionality.

Secure the screws

Once the new lock is in place, it is important to securely tighten all of the screws to ensure that your entryway remains secure. To begin, use a standard screwdriver to lightly tighten the two screws located at the bottom of the lock. These screws securely hold the door’s metal plates into place and will help prevent any unnecessary shifting of your original entryway.

Next, use a Phillips head screwdriver to tighten any remaining screws on the backside and around the perimeter of your new Vivint door lock. Make sure not to over-tighten these screws, or you may risk damaging either the lock or the door itself. Doing so might also inhibit proper functioning or cause difficulty while locking/unlocking your entryway. After tightening each screw, check all sides of your new Vivint door lock closely for any misalignments or irregularities in its frame. Finally, test your new lock by locking and unlocking it a few times from both sides of the entryway with your thumbprint or keypad entry code. If everything functions properly, you should now have a secure yet aesthetically pleasing addition to your home’s architecture!

Connect the wires

Once the lock is in place, it’s time to connect the wires. Begin by turning off the circuit breaker and verifying that power is shut off. Open up the external wiring box on your door frame and locate the two main ports for connecting wires. Use two wire nuts to securely join the black wire from your Vivint door lock to the main black port in your wiring box. Do the same for both white wires, making sure each of them connects with a different port for power supply continuity.

Once connected, close up your wiring box and turn on the power at your circuit breaker. Make sure all wires are correctly connected and there are no loose ends sticking out of your external wiring box. If all connections seem fine, test run your new Vivint door lock to ensure it works properly before use.

Testing the Lock

After installing your Vivint door lock, it’s important to make sure it’s working correctly. To properly test your lock, you’ll need to simulate a few scenarios that would require the lock to open. This includes testing it with just a slight tug, with a key, and with a combination code. By going through these tests, you can determine if the lock is secure or not.

Test the lock with the key

Once the installation process is complete, it’s a good idea to test the lock with the key. Insert your key into the lock and turn it clockwise to engage the catch. You should hear a click as you turn, when you reach the end of your flip, indicating that the lock is engaged and secure. If turning your key doesn’t produce a clicking sound or engages without resistance, you may need to tighten your Vivint door lock. To do so, follow these steps:

1. Remove your Vivint door lock from its housing unit using a Phillips head screwdriver.
2. With a flathead screwdriver, turn the slotted screw on either side of the inner cylinder of your Vivint lock clockwise to increase security by providing more friction against the catch inside of your door frame.
3. Turn only one side at a time until you have achieved desired tightness in accordance with manufacturer recommendation (1/4 – 3/4 turns).
4. Replace door panel and re-engage locks by inserting key and flipping handle clockwise to re-secure panel in place onto its frame mounting screws.
5. Test for correct operation by unlocking and locking with key for security purposes before returning panel back onto its mounting screws completely once again testing for proper operation in order to guarantee utmost safety and security provided with Vivint Door Lock System within any home or business facility application applications that call for such efficient safety technologies approved by UL certification standards operations procedures industry wide in order to provide trusted reliable products tested reviewed every year without fail among many consumers worldwide who trust within Vivint brand connecting millions with smarter home protection lifestyles!

Test the lock with the app

Testing the lock with the app is an important part of completing your installation of a Vivint door lock. To ensure your door lock is working properly, you should use the Vivint Smart Home app to test your lock. During a test, you’ll be able to open and close the door from both your phone and outside the door (if applicable).

To test a Vivint Smart Lock using the app:
1. Log into your Vivint App account through either iOS or Android.
2. Select “Locks” from the home dashboard.
3. Select “Management” on top left-hand corner to display devices on this location’s account.
4. Find and select your specific device for testing by pressing its name on list of locks/devices in this location’s account section.
5. Verify that lock status is secure by verifying green secure symbol appears on device page “Activity” bar’s bottom right side of screen when selected first time after calling page up-click arrow at lower right to advance page if secure logo doesn’t show up while loading device page initially).
6. Test door opening/closing works correctly through both mobile applications and if applicable outside of actual front exterior door itself (test button or other control next to front entrance door may appear depending upon what kind of user interface systems were purchased and installed alongside this particular product) by turning key left/right counter clockwise 90 degrees each way (key will snap back into center when released).
7 Make sure all parts work correctly; check that digital keypad dash board blinks at normal rate when active without any ‘low battery’ warning LED light appearing during operations tests for primary user interface system-make sure keyway functions properly with no apparent shortcomings in digital coding mechanism when tested through back end diagnostic software in order to authorize proper use for all users intended access purposes/circumstances related product authentication as well as background data security functionality . 8 If any issue arises, Vivint Support Team can be contacted easily from within mobile application by pushing iconic triangle shaped speech bubble in upper right hand corner found next to title selection command field area while still within “management” tab under locks dashboard–someone can help walk you though steps needed if assistance required during testing process (account assistance may be necessary).


Keeping your Vivint door lock in good working order is important for both safety and convenience. Regular maintenance is required in order to ensure that it is functioning optimally. This section will outline the steps you need to take to ensure your Vivint door lock is properly maintained.

Regularly inspect the lock

You should inspect your door lock regularly to ensure it works properly. It is recommended that you inspect the lock once every six months and make any necessary adjustments. When inspecting your Vivint door lock, you should look for signs of wear and tear or damage, check the latch and strike plate for proper alignment, and make sure all the mounting screws are tight. If the screws are loose or missing, replace them with new ones of the same size. Additionally, check your remote keypad to make sure it is receiving clear signals from the lock. Finally, lubricate any moving parts with a non-abrasive lubricant for smooth operation.

Clean the lock regularly

Regular cleaning is an important part of maintaining your Vivint door lock and ensuring its optimal performance. Clean the exterior with a soft cloth and mild detergent, following the manufacturer’s instructions for cleaning. To clean the interior, use a can of compressed air to blow away dust and debris from the inside of the lock. Make sure to avoid using any liquids when cleaning your door lock, as this could cause damage. Additionally, if you have an battery-powered lock, check that it is working properly. You may need to replace the batteries or perform a reset on the device as necessary. Following these simple steps will help keep your Vivint door locks in good working condition and minimize problem areas that can lead to malfunctioning or breakdowns.

Change the batteries as needed

Your Vivint door lock battery should be changed anytime you notice a decrease in performance, such as decreased WiFi signal strength or slower response time. Depending on your model, the battery may need to be changed every 6 to 12 months. You’ll need a Phillips head screwdriver and new batteries (CR123A) to perform this task.

To begin, locate the two slides on either side of the back of the Vivint lock. The top slide should be pushed up and away from the body of the lock and the bottom slide pushed down and away. Next, remove the cover plate by carefully lifting it off; keep it aside for later reassembly. The battery compartment can now be accessed; this will hold four CR123A batteries that need to be replaced with new ones. Once you’ve done this, simply reverse your steps by carefully replacing the cover plate and sliding it into position back onto the Vivint door lock body. Be sure all screws are secured tightly so that no air is able to enter into the battery chamber when finished with maintenance work.

How to Tighten Your Vivint Door LockCheckout this video:

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