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How to Turn Down the Volume on Your ADT Alarm System

This article is a collaborative effort, crafted and edited by a team of dedicated professionals.

Contributors: Muhammad Baballe Ahmad, Mehmet Cavas, Sudhir Chitnis, and Zhen-ya Liu.

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If your ADT alarm system is too loud, you can follow these simple steps to turn down the volume.


Having a home security system is an important asset to homeowners and businesses, providing peace of mind and protection from potential intruders. One element of home security systems are loud alarm notifications, which can be jarring if they are too loud. If you have an ADT alarm system, you may need to adjust the volume of the alarm in order to prevent it from disturbing your household or alerting your neighbors in the event of a false alarm. In this article, we will explain how to easily adjust the volume on your ADT alarm system. Whether you need to turn down the volume of single device or multiple devices connected to your ADT system, this quick guide can help you get on top of the situation quickly and safely.

Understanding Your Alarm System

Before attempting to adjust the volume on your ADT alarm system, it is important to become familiar with the system. Understanding the components of your alarm system and how they work together is key to ensuring that your alarm system is secure and functioning properly. Let’s explore how to learn more about the alarm system before adjusting the volume.

Familiarizing yourself with the control panel

Every ADT Alarm System includes a backlit LCD digital Keypad that acts as the control panel for your alarm system. The panel has several buttons you will need to be familiar with in order to turn down the volume on your alarm system. To understand more about your control panel, refer to the product manual for more information on how to use and program it.

Before you can change the volume of your alarm system, you must first access its settings by pressing the “Menu” button on the control panel. After doing so, a series of options will appear on the display screen. From there, use either “Option 1,” “Option 2,” or “Option 3” (depending on which one is applicable) to get into Setup mode, then scroll down through the list of programming options until you see “Alarm Volume”. This option enables you to adjust both the loudness and pitch of your alarm sound.

Once you have selected this feature, use either “+” and “-” buttons to increase or decrease its volume level as desired; if available, select one of several preset tones by holding down both “+” and “-“. Once complete, press “OK” or “Accept” (depending on which one is applicable). You can also access this section later if needed.

Identifying the sound settings

When wanting to turn down the volume on your ADT alarm system, you’ll need to first locate the sound settings. Depending on your specific model of alarm, you may find them in either your control panel or in a menu just for adjustments.

Once you have located the sound settings, simply use the up and down arrow icons to change the volume level until it is at an acceptable level. Remember that although all ADT systems are slightly different, these steps will provide a general guide on how to adjust the sound settings of your alarm system.

If after following these instructions you still require assistance with reducing the noise level of your system, we recommend reaching out to our technical support team who will be able to help walk you through any additional steps or provide further information or advice regarding sound settings and other features of your alarm panels.

Adjusting the Volume

Adjusting the volume of your ADT Alarm System is easy to do. You will need to log into your ADT account, and then go to the settings page. From there you can easily adjust the volume of the alarm system to your desired level. Let’s explore the steps you need to take to adjust the volume of your ADT Alarm System.

Adjusting the volume on the control panel

The control panel provides the main interface for adjusting the volume of your ADT alarm system. To turn down the volume, press and hold the “Volume” button on the control panel. You should see a small yellow light start to blink when you press this button. While holding the “volume” button, use the up or down arrow buttons to adjust the sound of your Alarm System. Keep pressing and holding until you have reached your desired level of loudness or silence. You can always make further adjustments as needed by adjusting additional controls on this same page. Once you have reached your desired sound, simply release the “volume” button and save your settings by pushing either “OK” or “Save” to make these changes permanent.

Adjusting the volume on the keypad

If you find your ADT alarm system is too loud for your liking, you can easily adjust the volume settings on the keypad. To do this, first locate the volume button, which is located above the number keypad. Press and hold down the Volume button until you see four horizontal bars displayed on the screen. You can then use the arrow buttons to lower or increase the volume. After adjusting, press and hold down Volume once again so that your changes are saved.

You should also be aware that some models of ADT alarm systems allow for separate sound settings for different controls. This means that if you have multiple keypads connected to your alarm system, each one can have its own sound settings and volume levels. In order to adjust these settings individually, select ‘custom chirps’ and then select which chirp sound you want playing at any given time. You can also adjust each of those four sounds individually by pressing the Vol (for volume) button alongside each chirp setting and then using arrows to raise or lower it as desired.


If you need to turn down the volume on your ADT security system, there are a few troubleshooting steps you can take. The first step is to check that the volume is actually being turned up. From the ADT monitoring center, you can check that the volume is set to the correct level. If it is not, the issue may be with the system itself. In this case, you will need to look into resetting the system. Let’s dive into the troubleshooting steps.

Resetting the system

One way to lower the volume on your ADT alarm system is to reset the system. Resetting your system will bring it back to its original factory settings and you can then adjust the volume as desired.

Before proceeding, make sure that any motion detectors and door/window sensors in use are properly enabled and secured, and ensure that there are no open or loose wires on or near these devices or the control panel.

To reset the system:
1. Enter your PIN code into the keypad access control panel. Then press the “#” button to return to main menu.
2. Select “system setup” from the main menu using either arrow keys (left and right) or menu navigation (up key).
3. Choose “default settings” to reset all user-defined settings back to their original factory defaults. You will need to confirm this action with a second detailed confirmation screen before it takes effect; please review before selecting “OK.”
4. Adjust all applicable sound levels accordingly and test again by triggering a security event (e.g., opening doors/windows, activating motion detectors).

Replacing the batteries

Replacing the batteries can lower the volume of your ADT alarm system. Periodically check the system’s batteries in order to verify their condition. If any of them are losing their charge or are close to being drained, replace them with a new set. To replace the battery, first turn off power to the alarm system. This will usually be at a breaker box or fuse box in your house. Then, remove the old battery from its base and carefully unscrew the screws in order to open up your alarm panel’s cover plate and access area for replacing and testing batteries. Once you have done this, you can safely and securely place the new battery into its appropriate slot on the back of your control panel board, making sure it’s properly connected and power has been properly restored before testing out your ADT system’s volume level at each of its components after replacement is complete.

Contacting customer service

If the necessary troubleshooting steps have not provided you with a solution to your problem or you have any additional questions, Adt customer service can provide the help you need. Depending on your state and service provider, there are various ways of getting in touch with a customer service representative.

You may contact Adt by telephone, email or online chat. Phone support is available Monday-Sunday 7am-10pm local time (holidays excluded). In order to ensure that you speak to a knowledgeable representative, it’s important that you identify yourself as an ADT customer when calling and refer to the specific issue for which you require assistance. Be aware that some technical issues require a visit from a service technician and may incur additional charges.

If necessary, an Adt specialist may be requested to call back at an alternative convenient time or provide more detailed instructions for resolution via email. Email support remains open 24 hours per day 7 days per week (holidays excluded) and will provide assistance in response to written inquiries as promptly as possible subject to resource availability.
Online chat support is available from 8am-5pm EST Monday-Friday (holidays excluded) providing real time technical assistance in multiple languages whenever possible.


In conclusion, it is possible to easily adjust the sound volume of your ADT alarm system with just a few straightforward steps. By following the step-by-step guide provided here, you can quickly and easily reduce the sound of your alarm system at home or in your office and reduce any potential nuisance for yourself and for those around you. It is important to remember however, that avoiding false alarms should always be a priority when managing an alarm system and taking away the loudness of an alarm signal may mean sacrificing security. Be sure to speak with qualified personnel to ensure you make the best decision for yourself and for those under your protection.

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