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How to Turn Off Your Vivint Alarm System

This article is a collaborative effort, crafted and edited by a team of dedicated professionals.

Contributors: Muhammad Baballe Ahmad, Mehmet Cavas, Sudhir Chitnis, and Zhen-ya Liu.

✓ Verified & Tested Information

If you’re moving out of your home or simply don’t want to use your Vivint alarm system anymore, here’s a quick guide on how to turn it off.


This guide provides a detailed explanation of how to turn off your Vivint alarm system. Having an alarm system is a great way to protect yourself and your property, but there are times when you may need or want to turn it off. Whether you know how to disable the system or not, this guide will provide step-by-step instructions on how to do so quickly and easily.

Before disabling your Vivint alarm system, you should make sure to verify that all of the sensors and components in the home are functioning correctly and that no disturbance or unauthorized activity has occurred in your home. Once you have verified that everything is working properly, follow the steps below to turn off your Vivint alarm system.

Identifying Your System

Identifying the type of system that you have is the first step in understanding how to turn off your Vivint Alarm System. Different types of systems have different requirements and controls, so it’s important to know which one you’re using. In this section, we’ll review how to identify the type of system you have before diving into the specifics of shutting it off.

Determine if your system is a wired or wireless system

Before you begin the alarm system shutdown process, you need to determine whether you have a wired or wireless system. A wired system requires your home to be equipped with “hard-wired” security components that are connected directly to your control panel. This type of system is physically installed within your walls and will generally last longer than a wireless option.

A wireless security system is constructed from multiple individual unit parts including motion detectors, entry sensors, magnetic contacts, etc., that are operated over a low-voltage radio frequency signal between the components and the main control panel. Each component is powered by batteries or plug-in AC powered adapters, offering installation flexibility and freedom without sacrificing reliability or safety.

If you do not know which type of system your home has been equipped with, take some time to look at the back of the control panel box before powering down your Vivint alarm system; it will usually inform you as to its type. Once confirmed as either a wired or wireless system, you are ready to proceed with the steps necessary before deactivating the alarm in its entirety.

Identify the type of control panel

Before you can turn off your Vivint alarm system, you need to identify the type of control panel in your home. Vivint offers the and 2GIG control panels. The system has a modern, easy-to-use interface, while the 2GIG panel is more basic but still feature-rich. Once you’ve identified your panel type, you can begin to turn off your system using these steps: System:
1. Press the “Security” button at the top of the main screen
2. Select “Alarm Off” from the menu on the left side of the screen
3. Enter in your code to confirm that you wish to turn off your alarm system
4. You will then hear one beep indicating that all active zones have been turned off and disabled
5. Once complete, all lights will go out and will remain inactive until activated again

2GIG System:
1. Press the “Security” button at the top of the main screen
2. Select “Stay Mode” from this menu
3. Enter in your code to confirm that you wish to turn off your alarm system
4. You will then hear one beep indicating that all active zones have been turned off and disabled
5 Use this same process if you later want to enable your system prior to leaving or arriving back home

Turning Off Your System

One of the great features of a Vivint alarm system is how easy it is to turn off. Whether you’re leaving for work or just want to shut off the alarm for the night, it’s easy and straightforward. In this article, we’ll go over the steps to take in order to disarm your alarm system. Here is how you can turn off your Vivint alarm system.

Disarming the system from the control panel

Disarming your Vivint Alarm System from the control panel is easy. First, locate the control panel. It should be in a common area or near a door in your home. Once you locate it, enter your four-digit user code to unlock the keypad. Then press and hold the “Disarm” button until you hear a beep or see a green light on the screen (depending on your model). This will turn off all sensors connected to your alarm system and disable any triggers that may have been set. You can also disconnect sensors from the app on your smartphone if necessary. Afterward, confirm that all zones are cleared and then enter your four-digit user code once more to lock the keypad and end your disarm session. If you forget to do this step, an alarm may sound if any of the triggers are set off.

Disarming the system from the Vivint app

For the optimum level of convenience, you can disarm your Vivint alarm system from your mobile device using the Vivint app. To do this you will need to have a registered account with an active login and connection to the Internet. You will also need to have a valid code or key fob or have enabled a geofence feature that allows your phone to automatically arm and disarm your system according to its set geographic location(s). Follow these steps:

1. Open the Vivint app on your mobile device.
2. Log in with your registered user account information.
3. Tap on the panel that represents your alarm system (not all users may see multiple panels).
4. Select the “Disarm” tab to shut off the system’s armed state and gain access into areas guarded by motion detectors, window/door sensors, glass breaks, etc., that are connected to it. Depending on how your alarm is set up, you will be prompted for either an access code or for acceptance of a Geofence update for windows and doors through Push notification (both if applicable).
5. After entering an access code or accepting notification, awaiting confirmation can take up to 2 minutes (such as if you are using automated Geofences) – when all devices are successfully disarmed, you should hear a chime letting you know this has occurred through its internal speaker system or display device(s).

Disarming the system from the Vivint website

The Vivint website provides a secure and simple way for users to disarm their security system from any computer or mobile device. It is important to note that when the system is disabled remotely, it can’t be re-armed until the password is entered at the Smart Hub. To turn off your system using the Vivint website:

1. Log in to your Vivint account and select “Security” from the main menu.
2. Select “Disarm” from the Security menu
3. Read any warnings and confirm you want to disarm your system
4. Enter your password in the provided field
5. Click “Disarm System”


When it comes to Vivint alarm systems , troubleshooting can often be necessary. If you are dealing with a malfunction or just want to turn the system off, understanding the proper process is essential. This heading will provide an overview of how to turn your Vivint alarm system off. We will also discuss some of the common issues you might run into along the way.

Resetting the system

Resetting the Vivint alarm system involves a few steps, depending on the type of system you have. First, make sure your alarm is disarmed and all door and window contacts are closed. If your system requires a keypad, enter your four-digit passcode to disarm it. Then disconnect the terminal cables from the backup power source for at least twenty seconds before reconnecting it.

If you have an older version that requires a main control panel, double-check if any individual components are faulty by simultaneously pressing both buttons on each controller for thirty seconds. Once all lights go off to indicate all components are reset, turn off power to the panel for twenty seconds before restoring it. If this does not work, try to restore factory settings by simultaneously pressing both reset buttons located in each controller for an additional sixty seconds until a “power up” tone is heard.

If you are still having trouble after following these steps, reach out to Vivint customer support who can provide further assistance in resetting your alarm system correctly and keeping it running optimally.

Contacting Vivint customer service

If you find yourself unable to turn off the alarm system at your Vivint Smart Home on your own, you may need to contact Vivint customer service.

Vivint customer service specialists can provide you with immediate assistance with any of your Vivint products and services. Whether it’s answering technical questions, providing guidance on operations, or giving advice on using features, they have the knowledge and experience to help you quickly get back into business.

You can contact a specialist by calling 800-908-2833, or sending an email to [email protected]. For faster assistance, try chat online by visiting and requesting help for turning off your alarm system. In any case, a representative will be glad to assist you in solving the issue and restoring your peace of mind.


Finally, it’s important to remember that alarm systems are designed to protect your family and property from the dangers of fire, burglary and other emergencies. Although there may be times when you need to turn off your Vivint alarm system, it is vital not to neglect your home security duties while doing so. Utilizing a combination of prudent safety habits and proper Vivint system operation can ensure that your home remains safe now and into the future.

How to Turn Off Your Vivint Alarm SystemCheckout this video:

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