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How to View Hikvision CCTV on Mobile

This article is a collaborative effort, crafted and edited by a team of dedicated professionals.

Contributors: Muhammad Baballe Ahmad, Mehmet Cavas, Sudhir Chitnis, and Zhen-ya Liu.

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If you have a Hikvision CCTV system installed at your home or business, you may be wondering how you can view the footage on your mobile device. In this blog post, we’ll show you how to do just that.

Setting Up the Hikvision App

Setting up your Hikvision CCTV to view on your mobile device is an easy process. All you need is your Hikvision CCTV and the Hikvision App. Once you download the app and open it, you can start configuring your device to view your CCTV footage live on your mobile. To learn how to set up the Hikvision App, keep reading.

Download the Hikvision App

Before setting up the mobile app, make sure you have a compatible device and operating system installed. Hikvision has versions of its app compatible with both iOS and Android devices, so you should check to ensure your system meets the minimum requirements.

Once you’ve checked that your system meets the requirements, here’s how to get started with downloading the Hikvision app:

On Android: Go to the Google Play store, look up “Hik-Connect” in the search bar and click download. You can also scan the QR code provided by Hikvision or available on their website. Install it and open it when prompted.

On Apple devices: Go to the App Store, look up “iVMS-4500 HD” in the search bar and click download. Alternatively, scan the provided QR code or click on any of Hikvision’s online links for direct access to download via Apple’s App Store. The application will then be downloaded on your device’s home screen automatically.

After installation is complete, follow any further installation instructions provided by Hikvision in order to launch and sign into the app properly. Once done correctly, along with any other advanced configurations if needed, you can now enjoy remotely monitoring your CCTV recordings anytime through your mobile phone wherever you are!

Set up the Hikvision Account

Before you can use the Hikvision app to view your CCTV, you’ll need to set up the Hikvision account. Setting up the account can be done in two ways, either online or through the app itself.

For online setup, you’ll need to go to the Hikvision website and register an account. You’ll be asked to provide your user information, a valid email address and a strong password. Once done, you can then log into your account via browser or through the Hikvision mobile app.

If you choose to set up through the app itself, it will guide you through each step of signing into an existing account or creating a new one. Once logged in, you will be prompted to add what is called a “Device” which is essentially your CCTV security camera system device. You will be able to give it a unique name that is easy for you to identify i.e., “Front Arena Camera”. You will also have the option of adding multiple cameras if needed during this setup process and provide each with its own unique name as well as IMS and IPS (Internet Protocol) settings for each camera that may vary if each one has its own network connection point from other devices on your network i.e Wi-Fi router connection etc.. After all cameras have been added successfully and all associated local area network settings also confirmed complete – then only one final step remains; PRESS START VIEWING!

Connecting the Camera

Setting up your Hikvision CCTV camera to be able to view footage on a mobile device is actually quite straightforward. All you need is a basic knowledge of networking and how to configure your router. To get started, you will need to make sure that your camera is connected to the internet and that the router and camera are in the same local area network (LAN). Once the connection is set up, you can now access the CCTV footage from your mobile device. Let’s look at the steps involved in connecting the camera.

Connect the Camera to the Router

The first step in connecting your Hikvision CCTV camera to the router is plugging the camera directly into the router. To do this, find a spare Ethernet port on your router and connect one end of an Ethernet cable to it. Connect the other end to your camera’s LAN port.

Once plugged in, power up the camera and use a paper clip to press and hold the reset button on its back for 10 to 20 seconds until it beeps three times. This will restore all factory settings on the camera, including its default IP address.

Now, open up an Internet browser on your computer or laptop and enter this IP address (or “Camera IP”) into the address bar at the top of your screen. This should bring you to a login page where you must enter a username and password. By default, these will be “admin” and “12345” respectively – although some Hikvision models may vary here. Enter these credentials exactly as they are written before pressing “login” or “enter” depending on which browser you are using.

Add the Camera to the Hikvision App

Most modern Hikvision cameras are compatible with the mobile app, allowing easy setup and viewing, both online and offline. Adding the camera to the Hikvision app is a straightforward process and can be completed in just a few steps.

First, download the Hikvision App from your device’s app store. Next, open the Push Notification window on your mobile device and press ‘Activate’. After that step is completed, open the app on your smartphone or tablet. You will then be prompted to enter a valid username and password for the device connected to your camera to complete the setup process. Once that step is completed, you will be taken to a dashboard where you can manage all of your devices connected to the same account.

Now it’s time to add your camera! Click on ‘Add Device’ in the top right corner of the app home screen and follow further instructions stated within. The application will require you to enter additional information such as an IP address or serial number depending on what type of device you are connecting. If all information has been correctly entered, you should now have access to live previews of each connected camera as well as playback images once motion has been detected or video manually recorded.

Viewing the CCTV on Mobile

In the current world, having access to your CCTV footage on the go is essential. Mobile surveillance offers you the convenience of checking on your property or premises even when you’re away from your home or office. This article explains how to view your Hikvision CCTV cameras on your mobile device. Read further to learn about the various methods for viewing your Hikvision CCTV on mobile.

Access the Live View

Depending on the make and model of your CCTV camera, the process for accessing the live view may vary. If you have a Hikvision camera that uses the iVMS 4500 mobile app, you can follow the steps outlined below:

1. Download and install the compatible mobile app for your device, either Google Play Store or Apple App Store.
2. Launch and log in to the application with valid credentials.
3. Tap on “Live View” from the main menu and select your CCTV Camera from displayed devices list.
4. If your device has a motion detection feature, you can enable it by opening menu settings within live view window (tap 3 bars icon in left bottom corner).
5. Now select “start view” option in upper right corner to begin live video stream of your CCTV Camera.
6. You can also take snapshot of streaming video, open settings or cloud-PVR tab from this window to customize settings as per preferences.
7. To exit from live view mode tap “stop view” located at upper right corner of window

View Recorded Video

To playback a recorded video clip on your mobile device or laptop, you will need to open the Hik-Connect or iVMS-4500 Lite app and follow these simple steps:

1. Log into your Hikvision account on the web. This can be done by navigating to and entering your username and password.
2. Locate the folder containing the video clip you wish to view. Click “Play” to initiate playback of the clip.
3. If viewing from a mobile device, launch your apps (iVMS-4500 Lite or Hik-Connect) and log in with the same credentials used for the web account in order to access the recorded video clip from within this app.
4. Once logged in, find your device name listed in the device list tab on “My Devices” screen where all of your connected CCTV cameras are located. Then tap on it to launch a separate Playback window as illustrated below with all of its live streams as well as its recordings listed under Recorded Files section
5. Select Playback option at top right corner of Playback window shows 3 icons sequence – Camera Selection Window (shows cameras & live preview), Playback Setting (Time & Date settings) & Playback Control (Recording playing speed control)
6. Select time range or browse through available clips stored under Recorded Files section – select one again from here by tapping on it’s recording name could eventually launch up that corresponding playback window automatically playing up selected broadcast sourced recording instantly for best viewing experience

Receive Motion Alerts

When you receive motion alerts due to movement in areas monitored by your Hikvision CCTV cameras, you can take action quickly. If a camera is set up with a mobile app, the app itself sends the alert to your phone when it detects motion. You can then view the camera feed right away and see what or who triggered it. This feature can be extremely useful for home security purposes.

Most mobile apps allow you to set up motion alerts to be sent via SMS notifications, email notifications, or other custom notification services. You should carefully review the app settings to ensure that these alerts are configured correctly according to your needs. Additionally, you may need to create an account on a supported service provider in order for this feature to function properly. Once all of these details are properly configured, you can activate and monitor your camera remotely from anywhere with internet access.

If you want real-time notifications about motion activity in or around your property right away, remote viewing is ideal. With most Hikvision CCTV systems installed correctly, this type of alert should be possible without any additional installation or set up time required on your part – simply install and register the app today and start receiving notifications whenever movement is detected near one of your cameras!


Viewing your Hikvision CCTV on your mobile device is an easy and secure way to keep an eye on your property. However, sometimes technical issues can arise when setting up this feature. In this section, we’ll provide some troubleshooting tips to help you get your Hikvision CCTV up and running on your mobile device.

Check if the Camera is Connected to the Internet

Ensuring that your Hikvision CCTV device is connected to the internet is an essential step in setting up remote viewing. This high-level guide will assist you in establishing if your devices are connected to the internet and if not, how to resolve the issue.

Check that the Power and Network Cables are plugged in securely – Inspect all cables, ensuring that they are securely connected at both ends. The network cable should be connected to both a router and the device, while power should map directly into the wall outlet and then into the camera.

Verify IP Address of Device – If cables have been secured properly, open your computer’s web browser and navigate to IP address (default: provided for each of your cameras. Your camera will show up as a dialogue box asking for further credentials such as username or password – this identifies that your camera is on the network but may still not be properly configured with internet access.

Check Your Router’s Status – In order for any device connected on your home network to access outside sources (e.g., cloud storage), there must be proper outbound routing established on your router/network settings page (admin panel). Verify that entries “Port Forwarding” or “Virtual Service” are set properly and enable ports 80, 443 – depending on specific models of routers, these settings can vary slightly between routers models but should exist in some form on almost all modern routers in order for access external sources such as cloud storage systems for remote viewing services granted by Hikvision Video Management Software (VMS).

Check the Camera’s IP Address

One of the first steps in troubleshooting a Hikvision CCTV system is to check the IP address of the camera. To do this, you will need to have access to the network that is connected to the camera. You can either connect directly to your home router or use a laptop along with an Ethernet cable to plug into one of the ports on the back of your router.

Once connected, open up your local web browser and type in “IPconfig” in the address bar and press “Enter”. This will bring up a command prompt window with a list of all of your IP configurations. Look for an entry labeled as “default gateway”; this will be your network’s external IP address that leads out onto the internet. Make note of this number, as it will be used later when setting up remote viewing for your Hikvision CCTV system.

Next, you will need to identify which local IP addresses are assigned for each camera on your Hikvision CCTV system by logging into each individual device and checking its settings page. For example, some cameras may use DHCP mode which automatically assigns new local IP addresses as devices join or leave a network; other cameras may be assigned static local IP addresses within particular ranges for specific job functions. Once you have identified each camera’s individual local IP address, make sure it confirms to being within your home router’s subnet range before attempting remote viewing from mobile devices such as smartphones or tablets.

Reset the Camera’s Network Settings

In some cases, if you are having difficulty connecting with your Hikvision CCTV camera, it may be necessary to reset the camera’s network settings back to default. This will help to ensure that all the correct information required for proper connection to your Home or Business Network is visible and correct. Be aware that any changes made to the camera’s configuration settings may be lost during the reset process.

To reset your Hikvision CCTV camera’s Network Settings:

1. Access the Configuration Menu from your Device Manager or Web interface.
2. Navigate to System Configuration > Default > Network Settings tab.
3. Reset the network parameters by pressing “Reset” and then “Save” in order for changes to take effect.
4. Ensure that you’ve correctly entered your user credentials in the Login Settings of device manager or web interface for access control purposes (username and password are both required).
5. Verify administrator privileges (if required) before attempting further configuration of camera parameters on device manager or web interface.

Once you’ve completed these steps, you should be able to view your Hikvision CCTV Camera on a mobile device with improved results in video quality and connection stability/performance across all platforms (iOS, Android, Windows Mobile).

How to View Hikvision CCTV on MobileCheckout this video:

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